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Terms & Conditions

Pricing & Availability

Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund. All prices are inclusive of VAT. Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the 'Total Cost'.

Colour, Shade and Size Variations

Baía Ltd reserve the right to make slight amendments to products on the website including differences in colour, shade and size, and due to the stones being natural semi-precious stones, sometimes variations from the photos will occur. Once in receipt of goods the customer can return if not satisfied with the variations from website to actual article. The Customer's statutory rights will not be affected.

Privacy Policy

Our privacy policy tells you how we will use your personal information and details of this can be requested. By using this website, you consent to using your personal data for the purpose of dispatching goods and related matters and warrant that all data provided by you is accurate.

Changes to Website

Baía Ltd reserve the right at any time and without notice to amend, remove or vary any page of this Website.

Returns Policy

Please visit our returns page or all further information regarding returns and exchanges.

Returns Page

Company Name and address:
10 Maple Close

E-mail address:



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